Quality Management System

A quality system your team actually uses

We build Quality Management Systems (QMS) with Standard Operating Procedures (SOPs) and work instructions (WIs) written with the people who do the work. Our founder spent 20 years in NHS sterile services quality. We also cover food safety and Hazard Analysis and Critical Control Points (HACCP).

What's included

Scope of work, made plain.

QMS structure

Quality policy, manual, scope, processes and document control aligned to ISO 9001:2015.

SOPs and work instructions

Plain-English procedures and step-by-step instructions for operators.

HACCP and food safety

Hazard analysis, critical control points, hygiene controls and monitoring.

Internal audit programme

Schedule, checklists, auditor training and corrective action tracking.

Staff training

Hands-on training on the shop floor.

Continuous improvement

Plan, Do, Check, Act (PDCA) cycles, root cause analysis and key performance indicators (KPIs).

Outcomes

What you get

  • The same process followed on every shift and site
  • Procedures that new staff can learn quickly
  • Records ready for customer, certification and regulatory audits
  • Clear accountability and traceability
How we work

A clear, repeatable process.

01

Assess

Walk the operation, map processes and find gaps.

02

Document

Write SOPs and WIs with the people who do the work.

03

Train

Roll out the system with floor-level coaching.

04

Audit

Internal audit, corrective actions and management review.

FAQ

Common questions.

Do you cover HACCP for food production?+

Yes. For Joyfred FreshPicks Ltd we built and implemented a Quality Management System aligned to ISO 9001 and ISO 22000, with a HACCP programme: SOPs, work instructions, staff training, hygiene controls, process monitoring and internal audits.

Can the QMS support ISO 9001 certification?+

Yes. We align the system to ISO 9001:2015 so that you can apply for certification with an accredited certification body if you choose to.

Ready to start?

Book a consultation. We'll agree scope, timings and next steps.

Book a QMS scoping call